We are continuing to work toward restoring file access to filer.arch.tamu.edu (our main file storage device). We have been working with vendor support all morning to isolate the issue and restore connectivity.
We are especially aware of the difficulty this creates for faculty giving finals and other staff that are rounding-out end-of-year projects. We apologize for the inconvenience and will do everything possible to restore your access as soon as possible.
At this time, if you have an emergency, mission-critical, or finals-related situation and need to access your data, please call the Helpdesk at (979) 862-8584 for assistance. At this time we are asking that this be reserved for only truly critical needs as we are unaware of how long we may be able to maintain this temporary access.
Please stay tuned to this channel or contact our Helpdesk for more information as the situation progresses.