Welcome back to campus for the fall term! As usual in the world of technology, there are lots of new things to report:
College email. Earlier this summer, the college finished its move to the consolidated Exchange server hosted by the university. We were one of the first colleges to join up, and over the next year we will see the rest of the university added to this single email and calendaring system (a move which will certainly simplify scheduling meetings outside our college). If you were gone for part of the summer, or have any questions about your email, please contact the Helpdesk.
Small-format printing for students. As part of our efforts to streamline operations for students, we have partnered with the campus Open Access Computer Labs (OAL) to merge the college-provided print quotas and queues with the printing systems operated by OAL and available all across campus. This change also adds a number of new features, including scanning, copying, mobile printing, email-based printing, and the ability to print from anywhere and choose your printer later. More details are available here: https://goo.gl/jiWdR3
Classroom technology. We have partnered with campus IT to upgrade a number of classrooms to university standards over the past two semesters. This semester, we are continuing that progress. Starting Monday podium computers in all classrooms in Langford and Francis will look and behave the same. We will continue to improve the A/V hardware in our buildings to meet the same standards; a number of spaces are scheduled for upgrades during the fall semester. Additionally, you will notice new collaboration technology scattered throughout the Langford building—we are currently evaluating these tools for their suitability within the college. We really need your feedback!
Network upgrades. Our building’s network connection to campus was given a significant upgrade this summer, and is now more reliable and capable than ever. This will become increasingly obvious in the C building over the next semester, as older components are upgraded to take advantage of the new infrastructure. FYI: the greenspace in front of Langford now has Wifi (broadcasting from the top of our building)!
New staff in ITS. We have had some staffing changes in ITS since January. Laura Melton is our newest employee and I’m sure you will be seeing a lot of her over the coming months. Those of you located in the Francis building might have noticed that we opened a remote Helpdesk location on the first floor. Stop by and say hi!
If you experience any problems or unexpected IT issues, please contact the Helpdesk at 862-8584, in person at A122, or just email firstname.lastname@example.org to open a ticket. Given all the changes that we’ve seen over the summer, some growing pains are expected. We’ll need your help to quickly identify and resolve any issues as they arise.
My door is always open if you have any questions or comments about these changes, or any other technology-related matter. Have a great fall term!
Jason L. Vaughn | Helpdesk Manager
College of Architecture | Texas A&M University
TAMU MS 3137 | College Station, TX 77843
Tel. 979.862.8584 | Vaughn@arch.tamu.edu
ITS Wiki | http://helpdesk.arch.tamu.edu