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An issue with a server in the college authentication system caused the college mail servers to be inaccessible for several hours this morning (Sunday, May 10). The authentication system was not processing login requests and had to be restarted. During this time, you may have noticed you were unable to access the mail server to check your mail. 

 

The issue was identified at 10:25am and resolved by 11:02am. Although the incident prevented access to your mailbox, any mail sent to you during that time frame will have been delivered as normal. No data was lost as a consequence of this issue. 

 

We we apologize for the interruption; if you notice any further issues, please call the Helpdesk at (979) 862-8584. Although we are closed today, we are actively checking voicemail and the information will be routed to the appropriate staff. As always, an email to helpdesk@arch.tamu.edu will open a ticket directly. 

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